Itinerary Module V3: Empowering DMO Leaders with Unmatched Customization

Created by Evan Kenepp, Modified on Fri, 17 Jan at 8:28 AM by Evan Kenepp

We’re thrilled to introduce an exciting new release for the Itinerary Library module, designed to enhance your website’s functionality and provide a seamless, visually engaging experience for you and your visitors. This update brings powerful improvements and new features to the module, giving you greater customization and control over your itineraries. Here’s everything you need to know:


What to Expect:


For your current Itineraries:

  • Your existing itineraries will remain unchanged—no reconfiguration or manual data migration is required.
  • Your website widgets will function seamlessly until the updated features are publicly released.
  • While no immediate action is needed, we encourage you to explore the new customization and layout options to make the most of this update.



Trial and Familiarization Period: 30 Days


The enhanced Itinerary features are now live in your DXP Dashboard! These updates won’t be visible to the public until February, giving your team a chance to:

  • Explore the new tools and interface.
  • Experiment with creating new (unpublished) Itineraries.
  • Review and update the new library view background image and information as needed.
  • Choose between the new map layouts or add additional information pre and post-POI for any existing itinerary. 

This trial period is an excellent opportunity to familiarize yourself with the new Itinerary Builder. If you have questions or need guidance, our team is here to help—don’t hesitate to reach out!



Public Release Schedule:


The new Itinerary updates will automatically roll out for all customers and go live to the public by February 15. Your active Itineraries and itinerary library embeds will update seamlessly—no action is required to prepare. No code updates are needed on your website pages. 



What’s New in This Release?


A New Visual Itinerary Management Experience

  • Enjoy a streamlined, intuitive interface for managing your itinerary library.
  • Build itineraries through a single process that perfectly aligns with the results visitors will see on your website.


Enhanced Customization Options

  • Customize colors, backgrounds, text, and icons to match your brand identity seamlessly.


Interactive Map Edit View

  • Easily add or remove Points of Interest (POIs) directly on the Map Edit View, simplifying itinerary adjustments in real-time.


Multiple Itinerary Page Layouts

  • Choose from a variety of page layouts, including Google’s innovative 3D Storytelling format, to create an immersive visitor experience.


Pre- and Post-Attraction Text Options

  • Add customized text before or after attractions to provide additional context or engagement.
  • Utilize manual input or leverage AI-powered suggestions to enhance your content.


Virtual Tour Feature

  • Engage website users with the new Virtual Tour, allowing them to explore attractions interactively and boosting their overall experience.


Itineraries Comparison: V2 vs V3


Features

V2

V3

Itinerary library view

All itineraries displayed in library view

Title, image & description of each itinerary displayed

Individual Itinerary link for sharing

Individual Itinerary link for embedding

Single Itinerary view

Map

Map route

No. of stops, distance, time

List of attractions

Attractions' descriptions

Possibility to display pre- and post-descriptions for each attraction

Back button for returning to itinerary library

See attraction’s details (linked to Places and Events widgets)

Export as PDF

Share itinerary

GPS Directions

Change travel mode (driving, biking, walking)

Virtual Tour

3D map

available in Q2

Itinerary Builder (accessible from Client Dashboard)

Set widget image

✅ (sidebar)

✅ (background image)

Set widget background

Adjust color and content of any text displayed across the widget

Create itinerary

Remove itinerary

Re-arrange itineraries' order

Individual Itinerary link for sharing

Individual Itinerary link for embedding

Add attractions to itinerary from the Approved Places/ Approved Events tabs

Add attractions to itinerary directly from itinerary view

Remove attractions from itinerary

Update itinerary title

Add itinerary description 

Set individual itinerary image

Add itinerary info (extra details by choice)

Set itinerary status (published/unpublished)

Set default travel mode (driving, biking, walking)

Release date

Expiry date

Set theme mode (dark/light)

Itinerary view style

  • Map

  • Map

  • Storytelling

  • 3D map (available in Q2)

Add attraction’s description

Add pre- and post description for each attraction

AI content generation for pre-, post- and main description for each attraction

See attraction’s details (linked to Places and Events widgets)






Access the New Itineraries Builder:


Open the Client Dashboard, then select Content Management → Itinerary Builder → V3 → Open New Itinerary Builder.



 You will then be viewing the new Itinerary Builder V3 editing dashboard:



Itinerary Library View

 

The Itinerary Library View allows you to manage and customize your itineraries efficiently. Whether you're updating visuals, editing content, or organizing your itineraries, this section provides the tools you need for a seamless experience.


Edits you can make: click on the edit (pencil and paper) icon to make changes

Detail #1. Update the background image

Detail #2. Update the background color

Details #3-6. Adjust the writing and the color of any text displayed




You will also be able to create new itineraries or unpublish/publish existing ones.

To create new itineraries, click on the “Create A New Itinerary” button (detail #9) and input the info requested: Title, Description, Photos, Itinerary Info

Every new itinerary appears as Inactive (Unpublished) - this means it is not visible in the widget, but are visible only on the editing page of Itineraries V3.

 

Detail #7: “Copy link” button - gives you 2 types of links: one link for sharing the itinerary, and one link for embedding the itinerary. Note– Only the published itineraries can generate links.

Detail #8: Delete permanently button helps you remove an itinerary, permanently. Note– this process is irreversible.

 

Single Itinerary View

 

The Single Itinerary View offers a detailed interface to customize and manage individual itineraries. This section provides advanced tools for fine-tuning the content, design, and functionality of your itineraries to create an engaging experience for users.




Edits you can make: 


Add attractions to the itinerary list, directly on the Map Edit View by using the search bar, detail #1:

  • Start typing the name of the place you want in the search bar.
  • The places that are already added will have an ‘Added’ text, and the places that are not added to the itinerary list will have ‘+' sign and can be added on the list by clicking on the '+’ button.




Update Itinerary detail #2: Update the title, description, photos, itinerary info, status (published or unpublished) and set the default travel mode (driving/bicycling/walking).





Theme mode detail #3: choose between dark mode or light mode; the selection can be applied to one itinerary or to all itineraries in bulk.



Itinerary details view style detail #4: choose between map or storytelling view; the selection can be applied to one itinerary or to all itineraries in bulk.


Note– in the second phase of this release, the 3D map view will be available (Q1 2025)



Map View:


Storytelling View:


Descriptions, detail #5: each attraction can have a main description, a pre description and a post description - these can be added manually, or can be AI-generated.



  • To add the pre-, post- and main description manually, use the fields displayed when the ‘Edit attraction’ button is clicked:


  • To add the pre-, post- and main description using AI power, use the ‘AI content generation’ button, then select the type of description you want to generate and for which of the places and click on Generate:



  • After the generation is completed, a new window will display all the places from the list along with all their pre-, post- and main description. The texts that were just generated are marked as so. From here, you have the opportunity to edit any text, including the just generated ones by using the edit buttons, and/or to save it:


Note: The main description of a place is the one that appears on the Places page. Please understand that editing the main description in the Suggested Itineraries view will also change the description from the Places page!


How to publish/unpublish itineraries:

Open the itinerary and click on Update Itinerary (detail #2) and change the status: 

  • Published = active itineraries visible in the widget
  • Unpublished = inactive itineraries not visible in the widget




This release aims to not only simplify your workflow but also elevate the experience for your website visitors, offering them a more engaging and dynamic way to explore itineraries and attractions. Do not hesitate to reach out to the ITI Digital Support team at support@itidigital.freshdesk.com if you have any questions or need assistance with these new features!






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