FAQ - Places

1. What are the correct dimensions for the promo graphic? 

    a. 1300x850px

2. Can the promo graphic be different for the Event Calendar and Places module?

    a. No, the promo image will show the same on both.

3. How do I set up custom categories?

    a. These are set up in the dashboard by turning “on” custom categories. Your team can set up as many custom categories as needed, and assign events/places to as many categories as needed. Each custom category has a unique embed code that allows you to embed a module view that defaults to the listings in the custom category.

- Create and Embed Custom Categories 

4.What are use cases for the PDF export?

    a. The online version of the PDF export can be used for monthly newsletters or email blasts, and the print version can be dispersed at hotels, the visitors center, or other brick and mortar locations. 

5. What is the difference between “block/remove” and “delete”?

    a. The "block/remove" feature prevents specific Places from being pulled into the dashboard in the future (the places will be added to the blocked list). This can always be reverted in the dashboard. The "delete" button will remove the listing, but it will reappear if you pull it again. Note that once pulled again, this listing will default to “unapproved” 

7. What if a place listing is missing?

    a. While most place listings pull in automatically during the dashboard setup process, there may be listings that were missing for various reasons. The dashboard features a way to search for Google listings manually, in order to bring in all content available with the Google listing.

8. Can I link to individual itineraries?

    a. Yes, you an embed individual itineraries. We advise setting up a new page for the individual itinerary, or include it in an existing page or blog that corresponds to the itinerary theme.