This is more than a new feature; it’s a new opportunity for visitor engagement. Now available as a Premium Feature, the Audio Tour functionality enriches itineraries and individual business listings with audio content directly available on your website and app. 

Easily add immersive narration to individual business listings or before/after itinerary stops. Visitors can listen to audio tours or storytelling directly from your website’s interactive itineraries, on desktop or mobile. This feature also enhances accessibility for users who prefer or rely on audio content. Use it to create walking tours, highlight local voices, or simply offer an engaging, alternative way to experience your itinerary.

What's Inside?

Step-by-step: How to Host Audio Files and Get a Direct Link

• Step 1: Log in to Amazon S3 (AWS Cloud Storage)
• Step 2: Open the S3 Console
• Step 3: Customize Visuals
• Step 4: Make the File Public
• Step 5: Copy the Object URL
• Step 6: Add the Link to Your Dashboard
• Important Notes

Step-by-step: Add Audio to a Single Business Listing/Place

• Step 1: Log in to the Dashboard and go to Approved Places
• Step 2: Scroll to the Audio Tour toggle and enable it
• Step 3: Paste your audio URL (MP3, WAV, or OGG) and save

Step-by-step: Add Audio to an Itinerary Stop

• Step 1: Log in to your DXP Dashboard, then navigate to:
• Step 2: Select the Itinerary You Want to Edit
• Step 4: Click “Audio Tour Settings” and enable the toggle
• Step 5: Choose where the audio appears

✅ Recommendation: Working with Audio Tours in 3D Map Views

Need Help? Contact Us!

Step-by-step: How to Host Audio Files and Get a Direct Link

To use the Audio Tour feature, you'll need a direct link to your audio file (a URL ending in .mp3, .wav, or .ogg). Platforms like Google Drive, Dropbox, or SoundCloud won’t work—Amazon S3 is our recommended solution.

Step 1: Log in to Amazon S3 (AWS Cloud Storage)

Go to Amazon S3 – AWS Cloud Storage 

Log in or create a free AWS account

Step 2: Open the S3 Console

Inside the AWS console, navigate to S3. You can either create a new bucket or use an existing one to store your audio file.

Step 3: Customize Visuals

Upload your file in one of the supported formats: .mp3, .wav, or .ogg.

Step 4: Make the File Public

Select the file > Click Actions > Choose Make Public

Step 5: Copy the Object URL

Once public, copy the Object URL provided. It should look something like this:
https://your-bucket-name.s3.amazonaws.com/your-file.mp3

Step 6: Add the Link to Your Dashboard

Follow the instructions below to add the direct audio link to your business listing or itinerary stop in the dashboard.

Important Notes

• The URL must be publicly accessible and end in .mp3, .wav, or .ogg 
• Google Drive, Dropbox, and SoundCloud do not provide valid links for this feature

Step-by-step: Add Audio to a Single Business Listing/Place

Step 1: Log in to the Dashboard and go to Approved Places

Click “Edit” on the place you want to include an audio file.

Step 2: Scroll to the Audio Tour toggle and enable it

You’ll see fields for the audio link and optional description.

Step 3: Paste your audio URL (MP3, WAV, or OGG) and save

This audio will now appear on the Place’s frontend page.

Step-by-step: Add Audio to an Itinerary Stop

Step 1: Log in to your DXP Dashboard, then navigate to:

Content Management → Itinerary Builder → V3 → Open New Itinerary Builder 

You’ll land on the updated editing dashboard

Step 2: Select the Itinerary You Want to Edit

Once inside the Builder, scroll to view your list of existing itineraries—this is your Itinerary Library View, where you can select, edit, and organize itineraries. Choose the one you’d like to add audio to, or start fresh by creating a new itinerary.

Step 3: Open any itinerary and click "Edit Attraction" on a stop

You’ll enter the attraction settings panel.

Step 4: Click “Audio Tour Settings” and enable the toggle

Add your title, description, and audio file URL.

Step 5: Choose where the audio appears

After uploading your audio file, select where the Audio Tour link should display within the attraction’s content. You have four placement options:

• Before pre-description
• After pre-description 
• Before post-description 
• After post-description

Once selected, the Audio link will automatically move to the chosen position. To preview the update, simply close the Edit Attraction window.

✅ Recommendation: Working with Audio Tours in 3D Map Views

If you’re using the 3D map view, keep in mind:

• You cannot add or reposition Audio Tours directly.
• Any Audio Tour will appear at the bottom of the attraction card by default.

To add or customize Audio Tours:

• Switch to the 2D map view or Storytelling view.
• Once added, the Audio Tours will remain visible when you return to the 3D view.

Important Notes

• Host your audio files externally—no upload needed within the platform.
• Placement options are available for 2D and Storytelling views
• In 3D view, audio appears but can’t be repositioned

Interested in Expanding Your Capabilities?

Upgrade your business listings or GPS-enabled itinerary with the Audio Tour Premium Add-On to enhance visitor engagement. Contact Aline Gill at aline@iti-digital.com to explore your options.

Need Help? Contact Us!

Have questions or need assistance? We're here for you.

Email: support@itidigital.freshdesk.com
Phone: (912) 250-2689
Helpdesk Portal: Submit a Ticket

Go to Amazon S3 – AWS Cloud Storage Log in or create a free AWS account